Human-Centered Health

Human-Centered Health is a movement strengthened by contributing, diverse voices. Together, we’re building the health system we want and deserve.

The HCH Blog

Bright Spot — Ampersand Partners

Bright Spot — Ampersand Partners

Collaboration   As the Jumpstart team has worked with health system leaders across the country, it has become apparent that building new, high-margin revenue-producing products must be a top priority in 2023. Yet, executive teams are stretched...

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The Best Defense

The Best Defense

The Best Defense   “The best defense is a good offense” is a traditional saying frequently heard at college football games, but George Washington first coined the phrase.  Projecting the impression of strength was a key principle used by our...

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Build Trust

Build Trust

Build Trust   Healthcare decisions are critically important and intensely personal, but the multitude of treatment options is also very confusing. To successfully navigate interactions with the healthcare system, patients must place trust in...

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AVA: February 2023

AVA: February 2023

AVA: Ask Vic Anything   How can you claim that many Health Systems will close with high patient volumes and an aging population? Vic: This was the most common question last month.  I agree there’s a growing need for healthcare services....

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Bright Spot – Silver Cross

Bright Spot – Silver Cross

Bright Spot - Silver Cross Hospital   Silver Cross Hospital has been delivering care in the southern suburbs of Chicago since 1895.  To help advance best practices, the system is evolving its hand hygiene compliance strategy and implementing...

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Consolidation Readiness

Consolidation Readiness

Consolidation Readiness   Consolidation is coming to the Regional Health Systems - quickly.  I understand this is not a fun topic and may sound like hyperbole, so I’ll explain. Operating costs at health systems are growing faster than revenue....

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Reframing Care

Reframing Care

Reframing Care   For decades, healthcare systems have been optimized for the physician’s time and asset utilization at the expense of patient experience. Patients are funneled through hospital buildings, diagnostic imaging centers, and...

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AVA: January 2023

AVA: January 2023

AVA: Ask Vic Anything   Why do we need innovation? Vic: Health System leaders face increased complexity and greater challenges in the post-pandemic landscape. Success in this new environment requires leadership to educate themselves, seek...

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Bright Spot – Denver Health

Bright Spot – Denver Health

Bright Spot - Denver Health   Change often feels scary and overwhelming, but innovation can strengthen capacity while reducing expenses. Denver Health is a safety net system caring for at-risk and underserved populations. Few systems have a...

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Distilling Growth

Distilling Growth

Outdated Mindsets   Many Health Systems will cease to exist in the next ten years.  Geographic barriers are breaking down, which ratchets up competition and drives consolidation. As described in the previous article, Jumpstart is optimistic...

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