Build Trust   Healthcare decisions are critically important and intensely personal, but the multitude of treatment options is also very confusing. To successfully navigate interactions with the healthcare system, patients must place trust in...

AVA: Ask Vic Anything   How can you claim that many Health Systems will close with high patient volumes and an aging population? Vic: This was the most common question last month.  I agree there’s a growing need for healthcare services....

Bright Spot - Silver Cross Hospital   Silver Cross Hospital has been delivering care in the southern suburbs of Chicago since 1895.  To help advance best practices, the system is evolving its hand hygiene compliance strategy and implementing...

Consolidation Readiness   Consolidation is coming to the Regional Health Systems - quickly.  I understand this is not a fun topic and may sound like hyperbole, so I’ll explain. Operating costs at health systems are growing faster than revenue....

Reframing Care   For decades, healthcare systems have been optimized for the physician’s time and asset utilization at the expense of patient experience. Patients are funneled through hospital buildings, diagnostic imaging centers, and...

AVA: Ask Vic Anything   Why do we need innovation? Vic: Health System leaders face increased complexity and greater challenges in the post-pandemic landscape. Success in this new environment requires leadership to educate themselves, seek...

Bright Spot - Denver Health   Change often feels scary and overwhelming, but innovation can strengthen capacity while reducing expenses. Denver Health is a safety net system caring for at-risk and underserved populations. Few systems have a...

Outdated Mindsets   Many Health Systems will cease to exist in the next ten years.  Geographic barriers are breaking down, which ratchets up competition and drives consolidation. As described in the previous article, Jumpstart is optimistic...

Health is the foundation for Life, Liberty, and the pursuit of Happiness. Just as a building’s height is limited by the strength of its foundation, each person’s quality of life is limited by the strength of their health. Health systems should...